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Zoominfo user reviews.
Industry: Computer Software. ZoomInfo has been around long enough to have an extensive amount of data around prospects and has made prospecting so effortless. Industry: Staffing and Recruiting. My experience with ZoomInfo has been solid. There have been some bumps, but when I communicated my experience and dissatisfaction with them in an appropriate way their team acted appropriately and reasonably to accommodate my concerns.
They have a strong customer service team, and I would recommend this product to anyone looking to utilize a system like this who is willing to spend the money. ZoomInfo is a very solid product and their service offerings are ever-expanding. I think they realize that they have been the major player in the market for a while now, however the market is starting to catch up, so they are adding new features, focusing on what their customers want and features they will utilize in order to offer them or better product and more streamlined system.
The system is very expensive and the data accuracy is not the best. These are really my only two complaints. Although they are big ones, you will find the same issues with data in any provider you go to, no matter their claims. Some will be better than others, but then they will be lacking in other areas. Time used: Less than 12 months. My overall experience with Zoominfo across 2 engagements has been poor.
The DB quality is bad. The integrations between their different products is weak. Zoominfo has a ton of features covering a broad swath of what’s needed in a modern martech stack. Generally the quality of Zoominfo as a whole is poor.
They have their huge range of features Their main contact database is often inaccurate with poor data Company size: 1,, employees. Love it. I swear by this tool and rate it higher than its competitors. I work in technology staffing sales and this tool has been the best for souring new and existing clients. Love that you can customize you search by title, location, company, location and filter it to get a very narrow list of leads. It usually has the most updated list of contacts so you can use that list to cross reference with what you have and it provides you direct phone numbers and email.
Love that it gives both! You have a max amount of names you can extract monthly onto an excel. It has been a great product for us – that has helped us in getting leads and carrying out lead nurturing campaigns.
The chrome extension helps us reveal the main prospects we should be focusing on whenever we visit a website. They are very easy to use, the user interface is nice.
It is easy to get the data based on different personas and contact the leads. The buyer intent feature have been the best one for us as it helps us locate the ones which are interested in buying our products – Helping us to set our prospect priorities. Reviews of zoominfo made us choose the product but unfortunately we are not completely satisfied as our email health reputation is in danger due to high bounces.
Overall I like ZoomInfo. I selected them because of prior experience and its brand recognition. That being said, while they offer a lot of capabilities and products, specializing in one area is just not their M. Because of that, competitors who focus on providing one service i.
They are the essence of “comfortable,” which may or may not be the most important factor when deciding on your overall tech stack. The continual acquisitions to improve their product and company.
The accuracy of their contact data is pretty good. Their company data is really good. Integration with Salesforce is pretty straightforward. Lots of features and capabilities to choose from. Customer support takes a long time. Their contact data is not always up to date especially with linkedin.
Enrichment feature has been failing recently. They included other products which we were also in the market for Industry: Financial Services. ZoomInfo allows endless, accurate, quality prospecting for the sales process. It is frequently updated, kept sharp, and easy to use. I like the additional browser extension which allows you to search for contacts real time on whatever internet page you are on. Sometimes it slows down my computer. Sometimes contacts and company pages are outdated and inaccurate.
Luckily, you can submit a ticket for internal review to check on the status of a contact and see up to date information. Industry: Marketing and Advertising. Receive real-time streaming buyer intent signals to be the first company to contact the lead and win their business.
Industry: Information Technology and Services. Zoominfo has been an incredible resource. I have implemented at 3 different sales departments and will continue to require it as part of my sales tool set. I was surprised to find that in outing previous contact databases for Zoominfo, the company was paying about the same, if not more, for databases of half the size and little-to-no direct contact info.
The accuracy of the data. Zoominfo has more direct dials, including cell phone numbers and desk extensions, than any contact database on the market. Zoominfo has very detailed data across all firmographics, but their employee count for small businesses between employees is often inaccurate.
For instance, in populating a list of companies with 10 or more employees, a lot of those person companies may only have one or two Not a big deal, in considering their accuracy for companies with over 20 employees and all the other pros. It use to be a ‘steal’, but the pricing has continued to increase since Discoverorg purchased it. Still a very reasonable price for it’s value, but it is becoming frustrating as the costs continue to increase significantly.
Rainking does not have the same depth for contacts. It has extensive contacts within IT departments and identifies c-level contacts at a lot of companies, but not nearly as extensive of a database.
Worth considering if only targeting IT professions. Has the same comparable level of direct contact info and a cool feature for viewing department diagrams for hierarchy of employees. For reasons stated above. Zoominfo has far greater direct contact info.
Insideview is comparable for emails although not as accurate , but can not be compared for direct phone numbers they mainly only provide company phone. I don’t know what I would do without Zoom. This came up at our company conference. A necessity for remote work. Zero qualms. I used to experience some issues with recordings, but they seemed to have fixed that as I haven’t experienced that in months now.
If ZoomInfo can’t find it, I don’t think it exists. Apollo doesn’t give you as many credits and I found most of the information they gave wasn’t accurate.
Overall it has been helpful as a sales rep that is looking for leads and info about the contacts. The information needs to be better though. Linkedin has helped more in some cases.
I like that the software is easy to use and manage contacts. Its set up is nice and the advanced search tools are nice. It overall has been a pleasant experience. The chrome extension has also been helpful in my hunt for new clients. I dislike that the information is outdated. Its a good starting point but I wish they would scrub the lists better or at least allow users to suggest adding contacts etc.
ZoomInfo has the largest database of companies, contacts in the USA, it helps our sales team, who are working with the US, to get relevant contact information and most importantly, the tool helps us to get direct dials. Software is very easy to use, it integrates with all of the most popular sales technology tools like Salesforce, Linkedin, Outreach and etc. The best thing about Zoominfo is their largest database of companies, contacts in the United States.
Like with all similar tools, sometimes data is inaccurate, outdated or there is no data at all. Moreover, their support is very slow and not very helpful. Moreover, the data quality in Europe is poor, we need to use another tool Congism for Europe. Hello, Thank you for your review and feedback on ZoomInfo.
We always like to hear from our customers and we value what you have to say.
ZoomInfo Reviews | Read Customer Service Reviews of .DiscoverOrg | Reviews | Better Business Bureau® Profile
Cuspera recommends ZoomInfo for ; process, Use Cases, Generation Of New Leads, Lead Qualification, Account Management ; channel, Medium, User Generated Content. Rocks outperforms ZoomInfo in price & business leads coverage. Zoominfo User Ratings on G2 g2 review b2b. Icon Read more G2 Reviews.
Zoominfo user reviews. About ZoomInfo
Cuspera recommends ZoomInfo for ; process, Use Cases, Generation Of New Leads, Lead Qualification, Account Management ; channel, Medium, User Generated Content. Rocks outperforms ZoomInfo in price & business leads coverage. Zoominfo User Ratings on G2 g2 review b2b. Icon Read more G2 Reviews.